Terms & Conditions — RESULT Fitness

By purchasing a session, package or subscription, booking a session, or beginning coaching with us, you accept these terms. Where you have signed a separate written Coaching Agreement with us, that agreement and these terms are intended to be read together; if there is a genuine conflict, the signed agreement applies to the coaching relationship it covers.

We may update these terms from time to time. The version published on this page at the time of your purchase applies to that purchase.

RESULT provides fitness coaching and personal training tailored to your goals. Depending on the service you buy, this can include:

• Goal-setting and a structured plan of action
• Fitness assessments and progress reviews
• A customised training programme
• Exercise and general nutrition guidance
• Ongoing coaching support and fitness, health and nutrition questions answered within a non-medical scope

Coaching is a professional fitness service. It is not medical care, physiotherapy, clinical dietetics or psychological treatment.

Session frequency, package size and commitment length are selected by you at the point of purchase. Personal training commitments are 3, 6, 9 or 12 four-week billing cycles (12, 24, 36 or 48 weeks) depending on the package chosen. Online coaching commitments are 3, 6 or 12 months. One-off sessions, session blocks and drop-ins are also available.

Current prices are those shown on our coaching and pricing pages at the time you buy. We do not reproduce a price list here; the published pricing on this website is the source of truth.

• Training fees are payable in advance.
• Recurring coaching is billed every 4 weeks in advance through our payment provider, Stripe, using the payment method you provide at checkout.
• One-off purchases (assessments, single sessions, session blocks, drop-ins) are paid in full at the time of booking.
• Recurring billing continues every 4 weeks until the agreement is properly terminated under clause 10.
• If a payment fails or is not made, we may pause coaching and withhold booking until the account is brought up to date.

We do not store your card details. Card payments are processed by Stripe under its own terms and security standards.

Sessions should be booked in advance using the booking route provided for your service. Availability is finite and slots are allocated on a first-booked basis.

• Unbooked or unused sessions and any catch-up arrangements are subject to the current RESULT booking rules in force and communicated to you.
• Repeated inconsistent communication or booking behaviour may result in the loss of a pre-booked recurring slot, which we will then release to other clients.
• Where you hold a pre-booked regular slot, we will always try to discuss changes with you before releasing it.

• At least 48 hours’ notice is required to cancel or reschedule a booked session.
• A session cancelled within 48 hours of its start time, or missed without notice, is forfeited and charged. Your agreed recurring price does not change as a result.
• Arriving more than 15 minutes late without prior notice may be treated as a no-show, and the session may be charged or forfeited.
• If we need to cancel or move a session, we will offer you an alternative time or credit the session.

Full detail is set out in our Cancellation & Refund Policy.

• Tell us about any injuries, health conditions, medication or concerns that may affect your training, and tell us promptly if anything changes.
• Complete the health questionnaire (PAR-Q) where we ask you to, and answer it honestly.
• Be physically capable of participating in the activity you have booked, and obtain medical advice or clearance where that is appropriate for you.
• Follow coaching instruction and safety guidance during sessions.
• Complete the action items agreed in your plan; results depend heavily on adherence outside sessions.
• Follow the rules of the facility we train in.

Your coach is not a medical professional and does not diagnose, treat or manage medical conditions. Nothing provided by RESULT is medical advice, and it is not a substitute for advice from a qualified healthcare professional.

Physical training carries inherent risks, including muscle soreness, strain and injury. By taking part you accept those ordinary risks.

Emergency protocol. If you feel unwell or in pain, stop immediately and tell your coach, and seek appropriate medical attention. If your coach observes signs of distress, pain or injury, the activity will be stopped and your safety prioritised over completing the session.

Except as set out below, RESULT is not liable for injury, loss or damage arising from your participation, from a failure to disclose relevant health information, or from failing to follow coaching instructions.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Where our liability can lawfully be limited, it is limited to the amount you have paid to us for the service in question.

We are not liable for losses caused by circumstances outside our reasonable control, or for indirect or consequential losses.

By you. Recurring coaching requires one month’s written notice to terminate, given by email to myresult.fitness@gmail.com. Coaching and 4-week billing continue as normal during the notice period, and the agreement continues until it has been properly terminated in this way.

Ending a discounted commitment early. Discounted rates are offered in return for a commitment length. If you end a discounted commitment early, sessions already delivered may be recalculated at the standard single-session rate of £80 per session, and you may be responsible for the difference between that recalculation and what you have paid before termination is finalised. This is subject to applicable law and does not affect your statutory rights.

By us. We may end coaching where there is non-payment, a failure to follow the coaching success guidelines agreed with you, persistent disengagement or non-completion of agreed action items, or behaviour that is unsafe or unacceptable to us or the facility.

Refunds and forfeiture on termination are covered in our Cancellation & Refund Policy.

We do not guarantee specific fitness, body composition, performance or health outcomes. Results vary between individuals and depend on your circumstances, consistency, effort, nutrition, sleep, recovery and adherence to your programme. Any images, reviews or examples shown on this website reflect individual client experiences and are not a promise of the same outcome for you.

We treat your personal, health and training information as confidential and use it to deliver your coaching. We may disclose information where the law requires it, where there is a safeguarding or serious safety concern, or where disclosure is genuinely necessary to provide the service — for example to emergency services.

Day-to-day coaching communication takes place by the channels we agree with you. Please allow reasonable response times outside coaching hours. How we handle your data is set out in our Privacy Notice.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.

If you are a consumer, nothing in these terms affects your statutory rights, including your rights under consumer protection legislation. Where a term would conflict with those rights, your statutory rights prevail.

Questions about these terms: myresult.fitness@gmail.com · +44 7584 688834 · PureGym Palmers Green, Green Lanes, London N13 4JD.